Grievance letters should be used after a grievance meeting has taken place as part of a formal grievance process (in accordance with the employer’s grievance policy).
What is this grievance outcome letter?
The basics: The grievance outcome letter template serves as a formal notification of the outcome of an employee's grievance. It communicates the decision reached following a thorough consideration of the grievance procedure, investigation findings, and discussions held during the grievance hearing.
Clarity and transparency: The template is designed to communicate the outcome of the grievance process in a clear and transparent manner. It explains the findings and the decision reached, ensuring that the employee understands the organisation's stance on their grievance.
Record keeping: Properly documenting each step of the grievance process emphasises the organisation's commitment to a thorough and fair process. This grievance outcome letter template reinforces the importance of documenting the grievance process and clearly sets out findings from the investigation and discussions during the grievance hearing.
When should Docue’s grievance outcome letter template be used?
This grievance outcome letter template should be used after an employee and employer have met to discuss a grievance raised by the employee. The grievance outcome letter template will inform the employee of the decision or resolution reached regarding their grievance.
Key sections in this grievance outcome letter template
The outcome: This section serves as the introduction to the letter and notifies the employee that it contains the outcome of their grievance.
Findings: In this section, the letter explains the process followed during the grievance procedure, including the consideration of investigation findings and discussions during the hearing. It outlines how the decision was reached by referencing the information and evidence reviewed.
Decision: The decision section reveals the organisation's stance on the employee's grievance. It communicates the final decision made, which may include whether further action will be taken or if the grievance is considered resolved.
Right to appeal: This critical section informs the employee of their right to appeal the decision. It provides clear instructions on how to submit an appeal in writing, specifies the deadline for doing so, and outlines what information should be included in the appeal, empowering the employee to seek further review if needed.
The grievance outcome letter aims to provide a clear and transparent account of the grievance resolution process and ensures that the employee is aware of the outcome and any relevant next steps.
What are the benefits of using Docue’s grievance outcome letter template?
1. Comprehensive structure: The grievance outcome letter template includes all the necessary sections, such as an introduction, a summary of the employer's findings and decision and the employee's right to appeal, ensuring you cover all the critical points effectively.
2. Language assistance: Not sure about the appropriate language to use? Docue's grievance outcome letter template provides suggested content and wording, guiding you through the letter-writing process. This grievance outcome letter template also contains customisable fields for you to personalise the template by filling in the relevant information, such as dates, names and specific details related to your situation.
3. Consistency and efficiency: With Docue's grievance (outcome) letter template, you can optimise your company's grievance process, streamlining its efficiency whilst ensuring you maintain a consistent tone throughout all your grievance outcome letters.
4. Effectiveness: Created by qualified lawyers, this grievance outcome letter template empowers you to effectively communicate the core findings of the grievance and provide a clear clarification of the final decision made by the company.
Docue's grievance outcome letter template is easily customisable to suit your business needs. With our template, you'll no longer need to struggle with formatting, structure, or finding the appropriate language to use.
What are grievance letters?
Grievance letters should be used where an employee or worker has begun a formal grievance process (in accordance with the employer’s Grievance Policy).
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Initial stages of the grievance - An ‘invite’ letter confirms when the initial meeting with the individual raising the grievance will be held, who will be in attendance and the location of the meeting (e.g., office address, via Zoom). Our ‘invite’ letter template can be found here.
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Final stages of the grievance - An ‘outcome’ letter confirms in writing the outcome of the grievance, and how the individual can dispute the outcome if they disagree (or confirm the grievance process has been exhausted).
When should this template not be used
This grievance outcome letter template should not be used if the grievance hearing has not yet taken place. If the employer needs to meet with the employee and/or any witnesses or companions, then Docue’s grievance (invite) letter template should be used.
Why Docue?
Looked after by lawyers: Docue’s grievance outcome letter template is lawyer-made, lawyer-maintained, and has lawyer-crafted guidelines to steer you through every stage of drafting your document. It is kept up to date by our lawyers so it always stays up-to-date with current employment laws in England and Wales.
Simple to use: To create your grievance outcome letter with confidence and speed, simply click through the intelligent tick box options and text box answers and you’ll have a comprehensive and tailored letter in no time. With Docue you can also collect signatures electronically, and store all of your documents in Docue's storage vault, Docue Drive, to ensure you always have quick and easy access to your documents in one place.
Transparent pricing: At Docue, we believe in affordable and cost-effective pricing without any hidden fees. You can check out our pricing here.
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Tags: grievance outcome letter template, customisable grievance outcome letter, grievance resolution template, grievance (outcome) letter example, grievance outcome communication, final grievance process
