This supply of goods and services agreement should be used where the trader is selling both goods and services:
- in store
- over the phone or
- at some other location (for example, the customer's premises).
These terms include a front sheet with order details and terms and conditions. The terms and conditions can be displayed on the trader's website but are not designed to include combined goods and services sold through the website.
Alongside the sale of goods, the template allows for the sale of one-off, ongoing or recurring services to the customer. It is suitable for use with both consumers (B2C) and businesses (B2B). It should not be used where the trader is only selling either goods or services; this template is designed for a mixture of the two (please see our other available templates for this).
Where this is used in a business context, the parties should consider whether they need any extra protections to cover them during the services. For example, whether they need a non-disclosure agreement or are sharing personal data (in which case they may need a data sharing agreement).
This template assumes that both the customer and the business are based or are incorporated in the UK, and that English law applies.